Elemental Goals of a Community Manager
Communities survive, thrive, and succeed on the capabilities of their managers. From being a moderator in their past life (read the 2000s) to being a technologist, a curator, an initiator, analyst and...
View ArticleGamification: The Engagement Success Mantra
“Work consists of whatever a body is obliged …to do, and that Play consists of whatever a body is not obliged to do” Tom Sawyer, in the Adventures of Tom Sawyer by Mark Twain.
View Article7 Tips to get started with Business Communities
According to a recent Forrester Research study of business buyers, 91% use social business communities and 69% use them for professional purposes. With the social web expanding into the workforce,...
View ArticleOnline Communities: Take a Cue from Philips, Starbucks, Dell, Marketo,...
Online communities can take you a step closer to become industry leaders. As a CEO, CMO, Marketing Director or Marketing Manager, deciding which type of online community… can help you achieve your...
View ArticleBecome a Futuristic Company with Salesforce1
“I want to connect not just with the product, but the company. I want to be connected.”… said Benioff, while launching Salesforce1 at DF’13. Launched as future of Salesforce, Salesforce1 is a platform...
View Article5 Benefits of Creating Customer Communities
49% companies are using Customer Communities. Here’s why you need to build customer communities to meet expectations and increase the level of user engagement. Check out five benefits of creating...
View ArticleHow Online Health Communities Make Healthcare Better
Of the 85% of adults in the US who use the internet, 72% (or about 61% of all US adults) reported using it to find information about their health, whether seeking a possible diagnosis…
View ArticleCommunity Designer Vs QuickStart Communities
Why you need to make the move? “Based on the success we have seen with customers, tremendous market opportunity and support from our ecosystem, Salesforce.com is doubling down on communities with our...
View ArticleHow to Extend your Lithium Community for an Extremely Engaging User Experience
Lithium is one of the most popular community platforms. With serving 300 brands, 75+ million customers a month engaging through Lithium networks, 13 billion consumer interactions a year, and content...
View ArticleIs Your Community Ready For 2016?
A research showed that about 60% of new online community users began using and visiting the community regularly, only on the basis of their first experience. People come for help/support content, and...
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